Contact
Hello. How can we help?
Write, call or check the common questions.
How to reach us
Your order, how to use it, or an enquiry for a practice or team: write or call. We get back to you personally.
- hello@liquidice.com
- Phone
- +43 670 601 86 01
- Shipping
- From Klosterneuburg in 1–2 working days
- Clinics & teams
- Enquiry and callback
- Company
- Liquid Ice e.U. · Am Ölberg 161/1 · 3400 Klosterneuburg · Austria
Write to us
A question about your order, how to use it, or just feedback: we read everything.
You have questions. We have answers.
More on how to use it: How it works · on the measurement: The proof
How fast does it arrive?
Ships from Klosterneuburg in 1–2 working days. Arrives in 2–4 working days in Austria and Germany, 2–7 in the rest of the EU.
How long does Liquid Ice cool?
On clothing, it cools as long as the fabric stays damp. Spray again whenever you want more. The soaked bandage was measured by Dermatest: still cooling after two hours.
Does it go on my skin?
It’s made for fabric. A tight shirt, jersey or wristband holds the liquid against your skin, so it cools longer. Don’t spray large areas of bare skin and keep it away from your eyes.
Do I need to chill the bottle?
No. It cools by evaporation, not by stored cold. Keep it at room temperature, no freezer needed. Keep the bottle and can closed.
What is in it?
A clear liquid that cools as it evaporates. The full ingredient list is on the label. Liquid Ice is a cosmetic product.